DISCOVER

Jewellery Services

From ring re-sizing, re-tipping claws, repairing bracelet clasps, and re-rhodium plating to colour matching and valuable gemstone replacement, our extensive jewellery repair services, cover all your jewellery requirements.

Our dedicated team would be happy to examine your jewellery pieces, provide you with any necessary advice on the work that needs to be carried out, and provide you with an estimate of any charges associated with this from our goldsmith.

THE JEWELLERY REPAIRS PROCESS

STEP ONE

After you’ve handed your jewellery over to our in-store specialist team, our goldsmith will assess your piece and determine what level of repair is needed.

STEP TWO

Once our goldsmith has assessed your jewellery, our dedicated repairs team will be in touch to provide you with your repair estimate.

STEP THREE

After you have proceeded with the estimate provided, our goldsmith will begin the required repair of your jewellery.

STEP FOUR

Our repairs team will contact you once the repair has been completed on your jewellery item by our goldsmith.

IN-STORE SERVICES

In-Store Services

CLEANING & INSPECTION

Our specialist team can clean, polish and inspect the setting of your jewellery in-store.

This service is available on the day, and no appointment is required. 

RHODIUM PLATING

The surface of your white gold jewellery may become dull and lack its original brilliant shine. With rhodium replating, we can make your jewellery sparkle like new again. This process gives your white gold jewellery a mirror-gloss polish.

We provide an in-store re-rhodium plating service, which is available on the day with no appointment required.

THE PERFECT FIT

Ring Re-Sizing

We are dedicated to making sure your rings fit you perfectly.

Please visit our knowledgeable team of repair specialists in-store if your rings need to be resized. We will measure your finger to obtain the perfect fit for your rings to ensure comfort and security.

Jewellery Services

VALUATIONS

We offer a valuation service provided by Safeguard at the Birmingham Assay Office, this service provides you with a detailed report about your jewellery items.

This helps you to determine the value of your jewellery or watches to be used for a variety of purposes including insurance, probate, private sale and family division.

PEARL RE-THREADING

We provide a pearl redesign service where we can use your existing pearls to create new necklaces and bracelets if you have a string of pearls you'd like to give fresh life to.

Re-threading your pearls regularly is something we advise to prevent unexpected breakages and consequent damage to the individual pearls in your jewellery item.

Signet Ring Engraving

SEAL CREST ENGRAVING

A signet ring is a precious heirloom that can be passed down through the generations.

We can offer a hand-engraved seal crest service for our signet rings.

Our in-store specialists will be on hand to guide you through the process of selecting your perfect signet ring and selecting your desired crest.

ENGRAVING INITIALS

We are able to hand engrave initials on our signet rings, providing a lifelong personalisation.

Jewellery Services

OUR INSTORE EXPERTS ARE ON HAND TO GUIDE YOU